At NEWITIN, we are committed to providing you with a smooth and transparent shopping experience, and our shipping policy is designed to ensure your jewelry arrives safely and conveniently. This policy complies with Google Shopping Ads policies, and we strive to keep you informed every step of the way.
Shipping Destinations
Currently, we offer shipping services exclusively within the United States. We are working towards expanding our shipping reach to more countries and regions in the future, so stay tuned for updates.
Shipping Costs
We are delighted to offer free delivery for all orders within the United States, regardless of the order value. There are no hidden shipping fees or surcharges—what you see at checkout is the final price you pay for your jewelry.
Shipping Timeframes
- Order Processing: Once you place your order, our team will promptly process it. Order processing typically takes 1-2 business days (excluding weekends and holidays). During peak seasons or promotional periods, processing time may be extended by 1 additional business day, but we will do our best to get your order ready as quickly as possible.
- Transit Time: After your order has been processed and shipped, the transit time depends on the shipping method. We partner with reliable shipping carriers to ensure timely delivery. Generally, you can expect your package to arrive within 3-7 business days from the date of shipment. Please note that transit times are estimates and may be affected by factors such as weather conditions, customs delays (though not applicable for US domestic orders), and carrier operational issues. We will provide you with a tracking number once your order is shipped, allowing you to monitor the progress of your package in real-time.
Order Tracking
Once your order is shipped, we will send you an email containing your tracking number and a link to the carrier’s tracking page. You can use this tracking number to check the status of your delivery at any time. If you have not received your tracking information within 3 business days of placing your order, please contact our customer service team for assistance.
Shipping Restrictions
- We cannot ship to P.O. boxes, APO/FPO addresses, or any other addresses that are not valid residential or commercial addresses within the United States. Please ensure you provide a complete and accurate shipping address to avoid delivery delays or returns.
- For certain high-value jewelry items, a signature may be required upon delivery to ensure the security of your package. You will be notified in advance if a signature is needed for your order.
Tax Information
We are pleased to inform you that we do not charge any taxes on your orders. The price displayed for each jewelry item is the total amount you need to pay, with no additional tax charges applied at checkout.
Customer Service
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team. You can reach us via email at sales@newitin.store.
Thank you for choosing NEWITIN. We hope you enjoy your beautiful jewelry!